Refund Policy

1. Refund Eligibility

• Refund requests must be submitted within 7 days of payment unless a different window is stated at checkout.
• Refunds are generally available when less than 25% of paid course content has been consumed.
• For subscription plans, partial or prorated refunds are evaluated case-by-case based on service usage.

2. Non-Refundable Cases

• Requests raised after the stated refund window.
• Purchases with significant content consumption, completion, or certificate issuance.
• Charges related to one-time setup, onboarding, or custom enterprise implementation work.

3. Processing Timeline

Approved refunds are processed within 7 to 10 business days. The actual credit timeline depends on your payment method and banking provider.

4. How to Request a Refund

Send your request with payment details and order reference through the Contact page. Our support team will review and respond with next steps.